In London, my daughter Bea and I stayed in two different hotels. The first one, where we stayed for four nights, is called Kensington Close Hotel [KCH] located on Wrights Lane in the Royal Borough of Kensington and Chelsea. I booked our standard double room through the online booking site, agoda.com. I got a pretty good deal at just under £100 per night, breakfast not included (bear in mind that it’s London, the most expensive city in the world). Fortunately, we loved our whole experience in KCH. It’s situated in a lovely neighborhood, very near the High Street Kensington tube station (about a 3-minute walk).
It is said that this 4-star property sits on land that was once co-owned by Sir Isaac Newton almost 300 years ago. The hotel has completed a major renovation and extension project to the tune of £40 million in celebration of its 50th anniversary. Today it has a total of 708 rooms, a restaurant, a lounge bar and a cafe, plus an indoor swimming pool and spa facility. Too bad we didn’t get a glimpse of the pool because we were always out exploring the city. Our assigned room was admittedly small but it was clean and we felt comfortable in it. I was given free wi-fi coupons upon arrival, and the internet service was fast and reliable. The only thing I can complain about, if at all, was that there was no mini-refrigerator and/or complimentary bottles of water for the guests.
Aside from its great location, I also loved the warm and friendly service by the staff — from the uniformed doorman to the front desk personnel — everyone was nice and very accommodating. I’d like to give a special mention to Emilie at the front desk and Sri at the concierge, both of whom were very pleasant and helpful. Sri took care of our tourist-y stuff: I bought our Big Bus Tour tickets from him, as well as our Charlie and the Chocolate Factory tickets. He also lent me an outlet adapter for my chargers. He made a lot of things so much easier for me.
Originally, I booked a different accommodation for our London vacation. What made me switch to KCH was the absence of an elevator in the other hotel. Since we had a huge luggage, it would have been torturous if we had stayed there. I was relieved when I got a view of that hotel because it was in a dead-quiet, very dark and creepy neighborhood. I’m glad I changed my original plan and booked KCH instead. I made the right decision because Kensington Close Hotel is one of the things that made our stay in London so delightful.